COVID-19 community response

COVID-19 Community Response – Technology

Rapid recruitment, deployment and organisation of a large volunteer team requires efficient technology. Although this is changing constantly the Surrey Heath Prepared infrastructure is bedding in. The following widely available software systems have been deployed: Website The www.SurreyHeath-Prepared.uk website is the main source of volunteer registrations and requests for help. The site is built on…

Details
COVID-19 community response

COVID-19 Community Response – Organisation Structure

Organising a large group of volunteers as a community response team can be a daunting task. We adopted a ‘hyper-local’ approach by breaking down the Borough into its constituent Wards and further down to Zones. This is our blueprint for the Organisation Structure of our COVID-19 Community Response. Steering Group Provide governance, direction and to…

Details
COVID-19 community response

COVID-19 Community Response – Crisis Communications

7-point guide to communication best practice As local communities prepare their COVID-19 community response, it is crucial to bear in mind simple communication principles and to follow best practice. This short guide will show you the way. 1. Human first Before you do anything else, think about the basic human needs and experience of your…

Details
Business Interruption

Are you ready for Business Interruption?

We live in an ‘always on’ world Shops are open 7 days per week. Fresh coffee is available on every corner. TV can be streamed on-demand. Our cars are almost maintenance-free and Amazon can deliver whatever you like within 24 hours. The ‘always on’ or ‘always available’ lifestyle, for most of us, is a reality.…

Details

Crisis Management as a Service

Most of us have heard of Software as a Service (SaaS) where software is delivered for an agreed price inclusive of User License, Hosting & Support. In recent years the range of “as a Service” services has increased exponentially, with it organisations of all sizes are able to access best of breed technology and solutions…

Details