Crisis Management as a Service

Most of us have heard of Software as a Service (SaaS) where software is delivered for an agreed price inclusive of User License, Hosting & Support. In recent years the range of “as a Service” services has increased exponentially, with it organisations of all sizes are able to access best of breed technology and solutions…

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Land of Hope and Brexit

Only 1 week has passed since the Brexit result was announced (even though it feels like months), and by gum it has been an eventful week! Just to recap some of what has happened: The value of the pound has crashed The stock market has crashed and partially recovered The Prime Minister has resigned The…

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WHSmith Data Breach – How not to Manage a Crisis

At approximately 00:17 today the well known British retailer WHSmith started to erroneously email their customers email addresses and telephone numbers to other customers in their database. We don’t know when WHSmith were made aware of the problem but we do know that they started to receive @Mentions via Twitter from around 8am. From that point…

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Business Continuity – What’s the Point?

Depending on which study you read 60% – 80% of UK businesses do not have a written Business Continuity Plan – does this matter? These statistics are often used to try and shame the 60% – 80% that don’t into reaching for their cheque books to pay a Business Continuity consultant and other service providers.…

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What makes your business tick?

What are the vital organs of your business? How long could your business survive without a critical process? What are the unique risks faced by your business? We help clients answer these questions on a daily basis, and the reason we do this is to form the foundation of a Business Resilience program. Understandably, senior…

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